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Custom Jewellery - FAQ

Question: How long does it take to have a repair done?

Answer: Usually one week, give or take, depending on the type of repair. Simple repairs and sizings could be done is as little as a day or two, if needed.


Question: Is there any warranty on repairs?

Answer: Yes, on most repairs. The amount of warranty depends of the piece and the type or repair.


Question: Can I reset my diamonds and gemstones into another piece of jewellery?

Answer: Yes. Many options are possible. We could simply order in a factory- made piece into which your stones would fit, or we could custom- make a new piece, either by hand using your own gold, or by designing something unique on one of computer programs.


Question: Can I use my own old gold to make something new?

Answer: Yes. You can make a pendant, ring, earrings, or a bangle.


Question: How much gold do I need to make a bangle?,

Answer: That depends on the width of the bangle that you would like. Go to the section in our site for “Handcrafted Gold Bangles” to see a chart listing what amount of grams you need for what width bangle.


Question: Can I mix 10k, 14k, or 18k in a bangle?

Answer: Yes, no problem.


Question: Do you buy gold?

Answer: Yes, just come in and we will weigh your gold and give you a price.


Question: How long does it take to get a custom piece made?

Answer: Usually about 3 weeks in total, after the design is complete, but allow more time for Christmas orders or if you have a special date for which you require it.